Contact Centre

The Data Captain Contact Centre specializes in providing unique solutions for our clients entire call centre and fulfillment needs.

We provide key people who act as the face and voice of the clients products and services utilizing state of the art technology, software and telecommunications systems.

Our solutions offer a wide range of options for outbound and inbound campaigns, customer care services, technical support and order processing that are specifically tailored to suit our clients requirements.

With a management team that has a combined experience of over 15 years in telemarketing and data, Data Captain offers a unique management style that is based on experience rather than guesswork and this experience will focus your needs on achievable targets and within budget.

Data Captain puts people first and has created a working environment that stimulates staff to perform at optimum levels through a mixture of excellent training, a natural and friendly atmosphere, empowerment and giving them the right tools to do the job.

We work with our clients to create a seamless operation, becoming an extension of their business not only in the physical performance of their operations but culturally, thus installing our clients philosophies and beliefs into Data Captain giving confidence that our performance will value out clients customers as much as they do.

Data Captain knows that in a fast moving business environment customers can easily be lost to competitors when performance falls below the standards expected and therefore strive for excellence in meeting the high expectations of out clients and of their high valued customers.